Hyatt Centric Ballygunge Kolkata

I and my sister had a stay booked for 2 nights and 3 days there. From the moment we entered Hyatt Centric, the staff was so kind and helpful in every way. From sending us cute welcome card and munchies to packing breakfast for us, since we had to leave early for our work. We returned early from work and told them that we couldn’t eat the packed breakfast, so they allowed us to have the breakfast again even if they provided us with the packed breakfast...! that was such a kind act! Even I would like to mention about Akash who was at the reception took a great care of us, guided us about the locality , local foods, shopping area and places which we could visit! I also loved their way of taking care of thing of the customers, so, we forgot about our neck rest somewhere in the waiting area when we arrived their. While checking out I just mentioned that I wasn’t able to find my neck rest in my room, Akash right away told that It was kept in the lost and found area! And we got our neck rest back! Further I would like to mention that their Chef cooked really amazing food for us! Lastly the stay was Highly above my expectations, And they surprised us with a thoughtful return gift at the time of Checkout-- a truly sweet gesture!

Everything was exceptional!! The food was delicious and the variety was amazing. All of the staff members were incredible. The professionalism, the care and the genuine interest in our wellbeing was outstanding. We’ve never been treated so well in any establishment. There were no negatives at all.

Had a lovely stay after changing from less desirable accommodations nearby. The main attraction was the breakfast starting at 7am, as i'm an early riser and in Kolkata, most places don't open before 10. The cleanliness and attentiveness of the staff was wonderful.