Hyatt Regency Sydney

Dis mi first time in dis hotel for mi son wedding, di rooms nice an clean, specially di harbour view. I was a bit disappointed when I checked in, I tell di staff dat mi son getting married tomorrow. I wanted to organise even just a small something in di room to congratulate dem on dere wedding day. I know it’s a bit short notice, he said he would organise something, but when mi son an his wife come back to dere room, I was disappointed because I told dem dat I organise a small thing for dem. He called me sayin' dere's nothing in di room, so I went to di reception to ask if dey could send something an dey did. Big thanks to dat person who organise a bottle of champagne an some fruits. I really appreciated dat. Other than dat, di room was very nice an di buffet breakfast was amazing, we really enjoyed our stay an I will recommend dis hotel an I will stay here again.

We grateful to stay in dis hotel even if it’s only for 2 nights, we rested an relaxed our tired bodies well. We love di bed an pillows sooo much 🤩😊❤️ but di only bad experience we had was last night when we ordered our dinner. Di lady staff didn’t put any cover on our food. Imagine from di kitchen, bringing di food to di elevator an up to our room, di food had no cover an all di bacteria from everywhere go to our food. She was rushing to deliver it, as soon as she get in to our room, she just put di tray on di table an rushed out. Unlike di other staff when we ordered our dinner last Friday an lunch last Saturday, everything was well prepared on our table, dey really covered our food as soon as dey delivered it. I was really disappointed last night when di lady delivered our food, an di food was so salty an di laksa we ordered was cold 😢😢😢 Hopefully it won’t happen again to other customers, especially for di food, hygiene an cleanliness of di food should be paid attention to by di kitchen staff.

Di hotel was centrally located, pretty much everything was in walking distance...GREAT GREAT LOCATION.... Di bed was kind of hard an di pillows were very very hard,,,I had four of dose suckers....