Famil Holiday
Hotel ia wan graon blong stay, gud ples raet klosap long tren mo bas stesen, isi wok blong kasem ol brij blong Southbank mo ol ferry. Rum ia big mo klin. Ol staf ia veri freindli mo ol i save helpem. Wanli samting we mifala i had long rum ia hem ia no soap holder long shower, be hem ia wan smol samting. Mifala i mas stay agen, tank yu :)
Ekselen
Ovaol mifala i enjoyem mifala stay - ol amenities i full, klin, gud ples. Wan smol samting we i save imprivem - posibli oli save lukluk bakegen long ol standard blong express service mo ful service cleaning? Mifala i talem nomo afta 7 naet, ful service cleaning (bathroom, change blong bed linens, etc) i stap mekem. Express service we mifala i experiensem i no mekem eni samting long bathroom we long hem i kritikal long mi. Mifala i business travellers mo i no gat taem blong klin.
Mi wantem stay agen.
Rum ia i stap long top floor blong wan 74-story tower. Long disfala floor, i gat wan narafala rum we i sem size mo tu bigfala tri-bedroom rum, ol i total blong four rum. Rum blong mifala i faes long Roma Street Station mo Brisbane River. Rum we i next long mifala i gat beta view olsem i faes mo direkt long ol curves blong river. Sins Agoda i talem se oli bin baem ol rum, sapos yu buk long Agoda, yu bae lukim rum we mifala i stap long hem, we i smol disapointing.
Be, 74th floor i abov long ol klaud, mo long mornin, view blong window i spektakula! Wan sea blong ol klaud i spred long daon long mifala. Naet view i tu i veri impressive. Mifala i chusim disfala tu-bedroom rum, evan we i gat tu blong mifala mo mifala i wantem wan rum we i gat bathtub blong end blong long trip, be hem i komfota blong slip long wan big bed evriwan. Sapos yu stay long disfala Meriton, mi rekomend disfala rum.
Wan samting we i concernem mi hem ia evan we i gat wan ful kitchen, maintenance i no bin mekem gud. Bifor dis, mi stay tu naet long wan rum we i wan-bedroom long wan loa floor, mo kitchen long hem i gat wan niufala mo ful functioning dishwasher. Be, dishwasher long disfala rum i old, control panel lights i no wok gud, switch i kras mo i no respond, mekem hem i no save yusum. Ol knives i no sharp mo i no gat yus. Ol guest long disfala rum i ol rich pipol we i no kuk? Hemia i mekem mi ting se no wan i complain long ol facilities we i no match long expensive rum? I luk olsem oli no tingting long ol maintenance mo oli no checkem ol facilities regolarli.
Furthama, faucet blong bathtub we mi bin luk forward long hem i deformed mo i no fit long hole, mekem water i leak! Hem i no acceptabl blong water i no fill up!!
Long nek mornin, taem mi kol long reception blong reportem ol issue ia, oli respondem se oli bae kwikli replasem ol knives mo sendem maintenance blong dishwasher issue, mo housekeeping bae lukim long bathtub faucet.
Afta wan taem, maintenance i kam mo i reparem dishwasher, be hemia nomo i bin finis long mornin. Taem ol maintenance staff i left, mi i askem hu bae handlem ol narafala complaints, so mi i left long confidence. Leta long evening, taem mi i kam bak long rum, ol knives mo bathtub cap i stil i sem, mo i no gat enisain we eniwan i kam. Mi i kol long reception agen blong luk wanem i stap hapen long frustraeshen, mo oli respondem, "Maintenance i busy tude, mo rum blong yu i no bin attendem yet." Afta 30 minits blong wait, wan young male staff member i kam long apologetic way, be ol complaints blong mi i no bin talem, mo hem i nidim wan ful explanation from the start. Hem i tekem tri knives we i nidim replasement, wan pair blong kitchen scissors, mo deformed bathtub cap mo i left long rum, i kam bak long 30 minits wetem ol replasements. Hem i repetem apologizem wetem "Mi sori," mo mi i kalem hem daun se, "Hem no fault blong yu. Hem i mata blong disfala hotel."
Mi wantem express se hotel i no mas neglectem maintenance long taem oli stap advertisem ol facilities olsem part blong rum, mo mi hop se Agoda i save raise awareness long disfala issue.