Very good value and great location
The staff was extremely professional and very polite. This hotel is very well managed and it made our stay here very relaxing. We loved the room layout and the central location. The kitchenette, dishwasher, and washing machine were very convenient for us. The bed was comfortable and the water pressure good. I highly recommend this hotel to anyone. Nothing
I cannot fault this hotel
The Fraser Suites Sydney is one of few hotels worldwide I've stayed at, that provides consistent, great, service.
The staff are amazing. They even recognised us from our previous stay before we had even checked in, and our last stay was 6 months ago.
Our room was not ready when we arrived, however, that was not a problem. We had arrived 4 hours before check in time, and we were happy to leave our bags with the hotel and enjoy the day in Sydney. As soon as our room was ready, we received email confirmation that our room was ready. And this was still before the normal check in time. When we arrived at the hotel to collect our bags and room key, we were advised our bags were already up in our room waiting for us. Again, a nice touch...
We stayed in a One Bedroom Premier Apartment. We needed a bath, and all of these room types have one. At the time of booking we requested a room on a high floor. We know these request are always subject to availability, but they did not disappoint. We got a room on level 38. Two floors from the top. Again, we were very appreciative that our request was accommodated.
The Premier One Bedroom apartments are fantastic. There is a decent sized lounge area with corner lounge, four seater dinning table and well equipped kitchen. There is a nice study area that we used to store our luggage. More than enough room to store 4 large suitcases. The bedroom was spacious, with a large TV and adjoining bathroom with Bath and separate shower. The floor to ceiling windows running from the lounge, through to the study, then onto the bedroom gave amazing views of Sydney's skyline.
Each time we have stayed, the rooms have always been clean and well maintained.
Each time we have stayed, the staff have been fantastic. We have stayed at this hotel quite a lot, and we have never been able fault them. Not that we were trying to, it's just nice when your experience at a hotel from check-in to check-out, is consistently great with no issues.
good experince gor the first time
A wonderful first stay with truly warm hospitality
This was my first time staying at Fraser Suites, and the experience left a very strong and positive impression on me.
From the moment I arrived, the Manager, Fera, and his colleagues provided a genuinely warm and welcoming experience. The check-in process was smooth, friendly, and professional, making me feel comfortable and well taken care of right away.
I stayed on the 40th floor, which offered a fantastic view and a peaceful atmosphere. Although the elevator ride took a bit of time due to the height, it was absolutely worth it and added to the uniqueness of the stay.
What truly stood out was the attitude of the staff. Everyone was smiling, cheerful, and approachable, whether it was the housekeeping team or the night shift staff. Even late at night, the atmosphere felt friendly, calm, and safe, which made the stay even more enjoyable.
The room was clean, spacious, and very comfortable, reflecting the high standards of the property. Overall, this was a memorable first stay, made special by the kindness and professionalism of the entire team.
Thank you to the manager, Fera, and all staff members for such a lovely experience. I would definitely return and highly recommend Fraser Suites to anyone looking for comfort, great service, and genuine hospitality.