Royal Lancaster London

Di staff ek di hospitality, espesyalman di reception team, te outstanding. Di cleanliness ek di size di room te excellent, di breakfast te very good, ek di restaurant te impressive osi. Dis hotel se an excellent choix pou families. Mwen te stay avek mwen mum, ek li te very happy avek tout di services ek di staff. Mwen kwè dis hotel go toujou be nou premier choix depi now on.

A breath of fresh air dan UK. An Asian owned property dan London, sa fè great Asian hospitality dan di milieux London. Di service te very good depi di moment mwen pull in to di front driveway. Di valet te excellent ek prompt. Mwen te make an comment (pa menm a complaint) sou di smoke smells dan di room ek mwen get an immediate replacement ek upgrade. Ek mwen te receive 3 apologies ek menm pon check out. Men mwen te really fine avek it apre di change. Di replacement room te incredibly clean ek fresh. Di only let down te di mini bar, ki neva stored, gen an QR code pou inform you pou store what you like, men apre calling pou di di same, nou end up paying room service rate ki double what was quoted dan di mini bar price. However, di service te so good ki mwen neva mind di extra. Maybe other guests might mind, so please update di information ek di process. Great stay nevertheless. Go be back.

Di Royal Lancaster se di pinnacle of service. Nou te spoiled pa di entire staff depi di moment nou arrive jis di day nou depart. Di hotel itself se very stylish inside ek out. Di lobby ek di restaurants se elegant ek di staff polished. Although everybody se exceedingly polite, dem osi warm ek friendly. Anytime nou call reception pou request something (usually more coffee... paske nou drink TOO much of it) it was delivered in minutes pa an cheerful staff member. Nou room te sensational avek an terrific view of London ek Hyde Park. It was well furnished ek very comfortable. Nou te take advantage of di heated towel racks pou dry nou towels pou use di next day. Di Royal Lancaster se keen on conservation; reducing water usage se an priority pou dem ek something we applaud. Nou ta like pou give our sincere thanks to di concierge Sebastián ki se an consummate foody ek an lovely man. Li te make several dinner recommendations pou nou ek took care of di reservations. Every place li send us to te outstanding. Nou gratitude osi go to Ernestas at di concierge desk ki secured cabs pou nou ek Vlad ki welcomed us back apre nou long days of sightseeing. Special thanks to Cindy, di guest relations manager ki make sure nou afternoon tea dan di café te flawless ek ki, as guests, nou felt appreciated. Li te have lovely tea cakes delivered to nou room several times. Mwen ta like pou note ki di hotel se dan an perfect location whether you’re a first time visitor to London or a seasoned traveler. It’s not only quiet but di Lancaster Gate tube station se just around di corner osi well as a bus stop pon both sides of Bayswater. Nou te take advantage of dem excellent location pou public transportation. Di Royal Lancaster te, by far, di best experience nou ever had at a hotel. In a word, Magnificent! Nou looking forward pou returning as soon as possible. Nothing... it was perfect!