Regent Beijing

Beautiful hotel, very helpful staff, nice view from the room, fast elevators N/A

Recently stayed at Regent Beijing in mid November and my friends and I really enjoyed the impeccable service and facilities. The rooms were spacious and clean, I even accidentally left a spare phone out and was worried it would go missing, but came back to in intact and my cables rolled up. A pity I didn’t get to try the pool or jacuzzi, but the gym had great equipment and was relatively peaceful in the mornings. I have to give additional compliments to the bellboy for always being so attentive when we arrive with ur shopping loots or when we’re about to depart. Their service and attentiveness really raised the standards for us!

The location of the hotel is very well located. It is right next to a train station (just a few stations away from the major attractions and shopping areas), couple of supermarkets, eateries located around the hotel and walking distance to Wangfujing. The staff at the concierge, front desk and porters are friendly and always ready to help. During our 4 nights stay there we’ve made some requests and they’ve tried their best to help and accommodate to it. Lastly the chambermaid was really attentive and always ensure that the room was cleaned up before we return to the room. Most of the time I would always leave the beauty products lying around near the sink area but when I got back to the hotel I was pleasantly surprised to see that she had helped to arranged it neatly and even placed a sheet of cloth under the products to keep it away from potential water spill. Seeing that we do not have enough space on the tv console table, she even took the initiative to move the tv further back so that we can have more space to put our things. The only thing that was lacking would probably be the dated furnishing and there wasn’t soft closing mechanism for the main door. Whenever we close the door it would slam behind us and likewise for the other rooms. Whenever they leave the room we could hear the loud slamming of door in our room too. Hotel might probably want to improve on the sound proofing part of the room. Generally, very happy with the services rendered here.