Fami Hala
Bik hotel fo stay, gud lokeshon raet naxt to di tren an bas steishon, izi wok fo akses di brijis to Southbank an feris. Rum was big an klin. Staf veri frendli an akomodatin. Onli ting wi had wid aw rum was no soap holder in di shawa but dat is a veri smol ting. Wud stay agen, tenk yu :)
Ekselen
Ovaol enjoid aw stay - komplit amenities, klin, gud lokeshon. Wan smol ting dat kan bi impruved - peraps dem kan revisi der standard fo ekspres servis an ful servis klinin? Wi was told onli afda 7 naits a ful servis klinin (bathrum, chanj of bed linens, etc) is bein don. Ekspres servis dat wi ekspeienced has not don anyting wid di bathrum which fo mi was kritikal. Wi was biznis travellaz an thus no taim fo klin up.
Mi want fo stay agen.
Di rum is on di top flor of a 74-stori tawer. On dis flor, dere ar onli wan otha rum of di sem saiz an tu larger tree-bedroom rums, totalin four rums. Aw rum faced towards Roma Street Steishon an di Brisbane Rivah. Di rum next to us had a betta vyu as it faced more direktli towards di kurvs of di rivah. Sinse Agoda is said to hav bought di rums, if yu buk tru Agoda, yu wil probabli get di rum wi stayed in, which is a bit disapointin.
Hovah, di 74th flor is abov di clouds, an in di mornin, di vyu from di windo was spektakula! A sea of clouds spread beneath us. Di nait vyu was also veri impresiv. Wi chose dis tu-bedroom rum, even dough dere were tu of us an wi wanted a rum wid a bathtub fo di end of aw long trip, but it was komfota to sleep in a large bed each. If yu stay at dis Meriton, mi rekomend dis rum.
Wot koncerned mi was dat even dough dere was a ful kitchen, di maintenans was not propahli don. Bifor dis, mi stayed tu naits in a wan-bedroom taip on a lower flor, an di kitchen dere had a nu an ful functionin dishwasher. Hovah, di dishwasher in dis rum was old, di kontrol panel's laits did not werk propahli, di swich was krushed an unresponsiv, makin it unusabl. Di knivs were not sharpened an were kompleti useless. Ar di gests in dis rum ol rich pipol who do not kuk? Is dat why no wan komplainz about di fasilitis dat don't match di ekspensiv rum? It just seems negligent dat dey are komplacent an do not regulahli chek di fasilitis.
Furthahmo, di faucet fo di bathtub mi was most lukin forward to was deformd an did not fit di hol, causin wata to leek! It is unacceptabl fo di wata to not fill up!!
Di nek mornin, wen mi called di receptshon to report dese ishus, dey replied dat dey wud kwikly replase di knivs an send maintenans fo di dishwasher ishu, an hauskeepin wud adres di bathtub faucet.
Afta a whil, maintenans came an repaired di dishwasher, but dat was aw dat was kompleted by di mornin. Wen di maintenans staf left, mi wondahd hu wud handle di remaining komplaints, so mi left konfidantli. Lata in di evenin, wen mi returned to di rum, di knivs an bathtub kap were stil di sem, an dere was no sign dat anywan had come. Mi called di receptshon agen to chek wot was goin on out of frustrashon, an dey replied, "Maintenans is busy todae, an yu rum hasn't been atendid to yet." Afta about 30 minits of waitin, a yung male staf memba came apologetikli, but mi komplaints hadn’t been komyunicated, an he needed a ful eksplanaeshon from di start. He took tree knivs dat needed to be replased, a pair of kitchen scissors, an di deformd bathtub kap an left di rum, returning within 30 minits wid aw di replasements. He repeetdli apologized wid "I’m sorry," an mi kalmd him down by sayin, "It’s not yu fault. It’s dis hotel’s matter."
Mi wanted to ekspres dat di hotel shud not neglect maintenans as long as dey are advertisin dese fasilitis as part of di rum, an mi hop Agoda also raises awarenes about dis ishu.