Privacy Policy

1. Introduction

WIA Trip ("we," "our," or "us"), operated by SmileStory Inc., provides a global hotel booking and travel information platform supporting 264 languages. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit wiatrip.com and its subdomains, or use our services.

2. Information We Collect

We may collect the following types of information:

• Browser type, device information, IP address, and operating system
• Pages visited, time spent on pages, and referral URLs
• Language preferences and geographic location (country/region level)
• Search queries and hotel browsing history within our platform
• Information provided voluntarily through contact forms or inquiries
• Cookies and similar tracking technologies for analytics and personalization

3. How We Use Your Information

We use collected information to:

• Display hotel listings, pricing, and availability in your preferred language
• Redirect you to partner OTA platforms (Agoda, Booking.com, Trip.com, Expedia, Hotels.com, GetYourGuide) for booking completion
• Improve website performance, content, and user experience
• Analyze traffic patterns and optimize our multi-language services
• Respond to inquiries and provide customer support
• Comply with legal obligations and enforce our terms

4. Third-Party Booking Partners

WIA Trip is an affiliate-based travel information platform. We do not process hotel reservations or payments directly. When you click a booking link, you are redirected to a third-party OTA partner's website.

Each partner operates under their own privacy policy. We encourage you to review the privacy policies of Agoda, Booking.com, Trip.com, Expedia, Hotels.com, and GetYourGuide before completing any transaction.

5. Cookies & Tracking

We use cookies and similar technologies, including Google Analytics and Google Tag Manager, to analyze website traffic and improve our services. These tools may collect anonymized data about your browsing behavior.

Affiliate tracking cookies from our OTA partners may be placed when you click booking links. These cookies enable us to earn referral commissions at no additional cost to you.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Information Sharing

We do not sell your personal information. We may share data with:

• Analytics providers (Google Analytics) for website optimization
• OTA affiliate partners when you click through to their booking platforms
• Legal authorities when required by applicable law

7. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure hosted on AWS, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain collected data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Analytics data is retained in accordance with Google Analytics data retention settings.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Opt out of tracking and analytics
• Withdraw consent for data processing
• Request data portability
• Lodge a complaint with your local data protection authority

11. International Users

WIA Trip serves users worldwide in 264 languages. Your data may be processed in the Republic of Korea where our servers are located. By using our services, you consent to the transfer and processing of your information in Korea, which may have different data protection laws than your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after any modifications constitutes acceptance of the revised policy.

13. Contact Us