Pullman Paris La Defense Hotel

Ah made a reservation at the Pullman hotel without mentionin' ma weddin' anniversary. So when Ah stayed in Paris, Ah visited the hotel before ma bookin' date. Because Ah didnae prepare any events for ma weddin' day. When Ah spoke tae the reception desk staff, he was very hospitable and helped me. His name is Gael. Let me take this opportunity tae thank ye very much for this kindness tae us. Thanks tae yer hospitality, Ah felt completely satisfied in Paris. Best, P.S. Gael, wha warks in the Pullman staff, was the best person Ah've ever met in a Paris hotel.

Ah recently stayed at this hotel and, while the location is excellent (very close tae the concert venue) and the concierge team was warm and welcoming, ma overall experience wi' the front desk was disappointin' for a five-star property. • At check-in, ma reservation (booked via Agoda) couldnae be found. Although it was eventually sorted oot, when Ah returned tae collect the room key, the same issue happened again. • For payment, Ah initially paid in cash but asked tae switch tae a credit card later. The front desk staff confirmed this could be done at check-out, but durin' check-out, Ah was told it was no possible. • Ah also requested a late check-out. The staff said they needed tae check wi' the manager and would confirm the next day, but Ah never received any response. The lack o' communication and inconsistency between front desk staff was frustratin' and no what Ah would expect from a five-star hotel. That said, the concierge gentlemen were very professional and friendly, and the hotel’s proximity tae the venue was a big plus. If the front desk service improves, this could be an excellent choice for travelers.

Ah recently stayed at this hotel and, while the location is excellent (very close tae the concert venue) and the concierge team was warm and welcoming, ma overall experience wi' the front desk was disappointin' for a five-star property. • At check-in, ma reservation (booked via Agoda) couldnae be found. Although it was eventually sorted oot, when Ah returned tae collect the room key, the same issue happened again. • For payment, Ah initially paid in cash but asked tae switch tae a credit card later. The front desk staff confirmed this could be done at check-out, but durin' check-out, Ah was told it was no possible. • Ah also requested a late check-out. The staff said they needed tae check wi' the manager and would confirm the next day, but Ah never received any response. The lack o' communication and inconsistency between front desk staff was frustratin' and no what Ah would expect from a five-star hotel. That said, the concierge gentlemen were very professional and friendly, and the hotel’s proximity tae the venue was a big plus. If the front desk service improves, this could be an excellent choice for travelers.