Meriton Suites Herschel Street

Nais hotel fo stay, gud ples jast naxt tu train an bus station, isi wok fo access di bridges go Southbank an ferries. Rum big an klin. Staff verii frendli an accommodating. Wan smol ting wit our rum, no soap holder insai di shower, bat dat wan smol ting. Wi go stay agen, tenk yu :)

Ova all, wi enjoy our stay - kompleit amenities, klin, gud ples. Wan smol ting dat kin improve - mebbe dem kin luk bak at dem standard fo express service an full service klining? Wi bin told onli afta 7 naits, full service klining (bathroom, change of bed linens, etc) go happen. Di express service dat wi experience no do anyting wit di bathroom, which fo me bin kritikal. Wi bin business travellaz an no time fo klin up.

Di rum deh on di top floor of wan 74-story tower. On dis floor, deh onli wan oda rum of di same size an tu larger three-bedroom rums, totalling four rums. Our rum face Roma Street Station an di Brisbane River. Di rum naxt to us had beta view as it face more directly to di curves of di river. Since Agoda say dem buy di rums, if yu book tru Agoda, yu go probably get di rum wi stay in, which bit disappointing. But di 74th floor deh above di clouds, an in di morning, di view from di window was spectacular! Wan sea of clouds spread unda us. Di nait view was also impressive. Wi choose dis two-bedroom rum, even though deh tu of us an wi want wan rum wit bathtub fo di end of our long trip, but it was comfortable fo sleep in large bed each. If yu stay at dis Meriton, mi recommend dis rum. Wat concern me was dat even though deh was wan full kitchen, di maintenance no done properly. Bifor dis, mi stay two naits in wan one-bedroom type on a lower floor, an di kitchen deh had wan new an fully functioning dishwasher. But di dishwasher in dis rum was old, di control panel lights no work properly, di switch was crushed an unresponsive, makin it unusable. Di knives no sharpen an was completely useless. Are di guests in dis rum all rich pipol who no cook? Is dat why no one complain about di facilities dat no match di expensive rum? It just seem negligent dat dem complacent an no regularly check di facilities. Furthermore, di faucet fo di bathtub mi was most lookin forward to was deformed an no fit di hole, causin water fo leak! It unacceptable fo di water no fill up!! Di next morning, when mi call di reception fo report dis issues, dem reply say dem go quickly replace di knives an send maintenance fo di dishwasher issue, an housekeeping go address di bathtub faucet. Afta a while, maintenance come an repair di dishwasher, but dat was all dat was completed by di morning. When di maintenance staff left, mi wonder who go handle di remaining complaints, so mi left confidently. Lata in di evening, when mi return to di rum, di knives an bathtub cap was still di same, an no sign dat anyone come. Mi call di reception again fo check wat was goin on out of frustration, an dem reply, "Maintenance busy today, an your rum no been attended to yet." Afta about 30 minutes of waiting, wan young male staff member come apologetically, but mi complaints hadn’t been communicated, an he need full explanation from di start. He take three knives dat need replace, wan pair of kitchen scissors, an di deformed bathtub cap an left di rum, returning within 30 minutes wit all di replacements. He repeatedly apologize wit "I’m sorry," an mi calm him down by sayin, "It’s not your fault. It’s dis hotel’s matter." Mi want fo express dat di hotel should no neglect maintenance as long as dem advertising dis facilities as part of di rum, an mi hope Agoda also raise awareness about dis issue.