Imperial Hotel Tokyo

We stayed at the Imperial Hotel Tokyo as a family with older children and had an exceptional experience from start to finish. The hotel perfectly balances historic grandeur with modern comfort. Our high-floor twin room in the Tower was spacious by Tokyo standards, beautifully maintained, and offered lovely city views. The facilities were outstanding — everything was spotless, well-organized, and thoughtfully designed. The staff truly elevated the stay: attentive, gracious, and incredibly professional without ever feeling intrusive. Every interaction felt warm and refined, exactly what you would expect from an iconic property of this caliber. The location is also ideal — central yet calm, making it easy to explore Ginza and other neighborhoods while returning to a serene, luxurious atmosphere in the evening. Traveling with older children, we especially appreciated the comfort, efficiency, and polished environment. The Imperial Hotel delivers classic luxury with flawless Japanese hospitality. We would absolutely stay again.

The hotel is clean and room is spacious and comfortable. None

Also known as the “Imperial Hotel,” this property has a truly remarkable history. It first opened in 1890 as a Western-style guesthouse, and in 1923 it was expanded with a design by Frank Lloyd Wright. Although much of Wright’s original building was relocated elsewhere for preservation, certain parts remain within the current structure. I stayed in a standard room on the 25th floor of the Tower Building, connected via the mezzanine. From the moment I stepped into the lobby, I felt what true hospitality in the hotel industry should be. Even if you simply pause for a moment, the staff immediately approach with warm attentiveness—something far beyond the norm at other hotels. You can sense that the staff are carefully attentive to guests at all times. At check-in, check-out, and even when guiding me to the room, staff not only explained how to get there but also how to use the facilities. In every space—whether the pool, sauna, lounge, bar, or restaurant—the staff showed the same attitude: constantly attentive, ready to respond quickly, and genuinely eager to explain, not just hand you a manual. This is what true hospitality feels like. The female staff member who first guided me to my room was so kind and cheerful that I even wrote a thank-you letter at check-out to express my gratitude. Everything—the guest room, the facilities, the lobby, and the overall atmosphere—was simply enchanting. I definitely want to return with my parents next time. The bed was incredibly comfortable, the interiors beautifully classic, the lobby grand, the built-in furniture refined, and the small decorative details carried the weight of history. The amenities were excellent, and the pool itself was stunning. On the mezzanine level, the Old Imperial Bar preserves three of Wright’s original walls, along with documents and chairs he designed. They also serve a special Wright Special cocktail menu with four options; I tried the Oriental Jewel 90th, a mix of gin, fruit syrup, and lemon juice—it was decent. When I asked about Wright’s design, the bar manager even brought out a history book to explain and kindly gave me a commemorative coaster. After check-out, I sat in the Rendezvous Lounge on the first floor, enjoying a red bean ice cream while gazing endlessly at the massive ornamental brick walls and soaring ceilings. It was the first time I ever felt reluctant to leave a hotel.