Cordis, Auckland by Langham Hospitality Group

The room, facilities, and service were phenomenal. Our room was clean and we were able to rest well because of the very comfortable bed. Our whole family enjoyed it, especially our son who had a wonderful time swimming. The amenities for kids and the scavenger hunt also made my son’s day! We stayed at the club floor and we had the best time! Ms. Jan Michelle made our stay even more special. She made sure we had the best view during dinner service and made sure that we were all attended to. She even recommended drinks to us that were really good. Food was great as well! We will definitely be back!

staff were very helpful, even retrieving an item we had left behind

The best 5 star hotel in NZ. This hotel definitely knows how to treat it's guests with the 5 star experience. The moment you enter the hotel, you immediately feel the richness in the decor, service from the valet to the front desk and the cleaning staff. Being the school holidays and Easter weekend, the hotel had many activities and fun treats for the kids, including a cookie decorating class. The rooms were well thought off in respect of complimentary bath items, robes, slippers etc. We stayed in a room with a kitchenette and even the kitchen items were so well thought off. We had the opportunity to swim in the heated outdoor pool and soak in the hot tub. Despite the rain the kids enjoyed swimming in the pool and the hot tub was my favorite. All in all a fantastic stay and great personal touches. Kapai to all the staff. We really appreciated your hard work to make us guests happy.